Privacy Policy

This Privacy Policy describes how Mortgage Dove Inc. (“we,” “our,” or “us”) collects, uses, shares, and safeguards your personal data when you use our website or services.

1. Information We Collect

You may provide us with personal information when you request services, submit applications, or create accounts. This may include:

• Your name and company name
• NMLS number and IP address
• Contact details (phone, email)
• Employment, business, or financial information
• Website usage and interaction data
• Geolocation data
• Other details you voluntarily provide

We collect this data via online forms, calls, emails, letters, and site activity.

Borrower Information

If a loan officer submits your application, we may also collect:

• Property, financial, employment, and credit information
• Tax records and personal identification
• Property data from public records or appraisals

Our website is not intended for children under 13 or those unable to contract legally. We do not knowingly collect or sell information from minors.

2. How We Collect Information

We collect information directly from you via applications, forms, correspondence, loan processing, and through website analytics, cookies, and user activity monitoring.

3. Required and Optional Data

Some data is required for us to process your requests or applications. If mandatory information is withheld, we may be unable to provide services.

4. How We Use Your Information

We may use your information to:

• Communicate with you and understand your needs
• Review and underwrite loan or broker applications
• Open or service your loan account
• Respond to your inquiries or requests

By submitting your information, you consent to receive communications from us, even if you are on Do Not Call/Mail lists.

• Enhance our products and website experience
• Send you relevant marketing or promotional materials
• Meet legal or regulatory requirements

You may opt out of marketing messages any time by updating your preferences or emailing service@mortgagedove.com with your details.

5. Data Security

We use industry standard measures to safeguard your data. However, no online transmission is completely secure. Please avoid sending confidential details via email unless necessary and understand the risks involved.

6. Service Providers

We partner with trusted providers (e.g., appraisers, title companies, attorneys, technology firms) strictly for services on our behalf. These partners cannot use your data for unauthorized purposes.

7. Legal Disclosures

We may disclose your data if required by law, court order, or to comply with regulatory obligations.

8. Cookies and Website Analytics

We use cookies and analytics to enhance your experience. Disabling cookies in your browser may limit some features. Usage data, such as your IP address, browser, and time on site, helps us improve services and security.

9. Business Transactions

In the event of a merger, sale, or business transfer, your information may be transferred. You will be notified and can opt out of continued use if needed.

10. Social Media and Third-Party Links

Your activity on third-party platforms abides by their privacy policies. Do not post sensitive data on public or social platforms. Mortgage Dove Inc. is not responsible for the privacy practices of other sites we may link to.

11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always appear in the site footer. By using our site, you accept the policy in effect at that time.

12. Your Rights (California Residents)

California law gives you rights to:

• Request access to your personal information
• Request deletion of your personal data
• Opt-out of the sale of personal information (we do not sell user data)

To exercise these rights, contact our Consumer Advocate Team:

• Phone: 800-605-3128
• Email: service@mortgagedove.com

Include your name, property address, NMLS number (if applicable), and last four digits of your Social Security number for verification.

13. Non-Discrimination

Mortgage Dove Inc. does not discriminate against individuals exercising privacy rights under the California Consumer Privacy Act (CCPA).

14. Contact Us